Payment Policy

Effective Date: January 6, 2025
Address: 4112 290th St NW, Stanwood, Washington (WA)
Phone: (360) 572-4986
Email: info@securerapic.com
Website: https://securerapic.com/

At SecureRapic, we aim to provide a secure and seamless payment experience. This Payment Policy outlines the accepted payment methods, refund processes, and terms governing all transactions. By making a purchase, you agree to the terms and conditions outlined below.

1. Accepted Payment Methods

We support a variety of payment methods to accommodate your needs:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
  • Digital Wallets: PayPal, Apple Pay, Google Pay.
  • Bank Transfers: Available for large or custom transactions upon request.
  • Checks: Accepted for approved orders; processing may require up to 5 business days.

Note: Available payment methods may vary by region.

2. Payment Terms

Full Payment:

  • All purchases require full payment at the time of checkout unless specified in a custom payment agreement.
  • Orders will not be processed until payment has been successfully received.

Recurring Payments:

For subscription services, payments will automatically renew on the due date using the saved payment method unless canceled before the renewal date.

3. Pricing and Taxes

  • Pricing: All prices are listed in USD unless otherwise noted.
  • Taxes: Sales tax, as applicable, will be calculated and added at checkout based on the shipping address.

For international transactions, customers are responsible for any import duties, taxes, or additional fees imposed by their country.

4. Refund and Cancellation Policy

Refunds:

  • Refund requests must be submitted within 14 days of purchase.
  • Refunds are only applicable for unused, undamaged items returned in their original packaging.
  • Refunds will be processed to the original payment method within 7-10 business days after the return is received and inspected.

Cancellations:

  • Orders can be canceled without penalty within 24 hours of purchase.
  • Once an order has been shipped, cancellations are no longer possible, and the return process must be followed.

Subscription Services: Subscription fees are non-refundable after the renewal date. Customers must cancel at least 48 hours before the renewal date to avoid charges.

5. Payment Security

We prioritize the security of your payment information through:

  • SSL Encryption: Ensuring all transactions are encrypted and secure.
  • PCI DSS Compliance: Adherence to industry standards for safe payment processing.
  • Fraud Prevention: Transactions flagged as suspicious may require additional verification.

SecureRapic is not responsible for unauthorized transactions caused by negligence in safeguarding your account credentials.

6. Failed or Late Payments

If a payment is declined or late:

  1. You will be notified and prompted to update your payment details.
  2. Orders or services may be delayed until payment is successfully processed.
  3. Repeated payment failures may result in account suspension.

Late Fees: For custom agreements, a late fee of 5% may apply to overdue balances after a 7-day grace period.

7. Custom Payment Plans

For bulk purchases, enterprise clients, or specific requirements, we offer tailored payment plans. Contact us to discuss your needs and establish a custom payment agreement.

8. Contact Information

For any questions or concerns related to payments, please contact us:

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM (Pacific Time).

9. Updates to the Payment Policy

SecureRapic reserves the right to update or modify this Payment Policy at any time. Significant changes will be communicated via email or our website. Please review this policy periodically to stay informed.

10. Disclaimer

By completing a transaction with SecureRapic, you acknowledge that you have read, understood, and agreed to this Payment Policy. For additional information, refer to our Terms of Service and Privacy Policy.